Hellgate Plumbing wants to update everyone regarding the recent COVID-19 situation, and we hope we will be providing some clarity during such an unknown time.
First, we want to make sure all of our customers and employees are staying safe during this difficult time! Safety and health are a number one priority in our eyes, and we want to encourage everyone to stay home as much as possible!
Yes, we are still open for business! However, we are taking extra precautionary measures to make sure safety and health are maintained. We are trying to focus on emergency situations only, and are delaying any non-emergency services until April 30th. The timelines will be updated based on what our government decides on a weekly basis. We do understand these appointments can be different for each customer, and we will do our best to accommodate those differences and needs!
In the event we do access a customer’s home, we have laid out some safety measures that will take place:
1) Hand-shakes will not be allowed.
2) Technician will wear gloves and shoe booties at all times.
2) At least 6 feet of distance between the employee and customer. The more isolated we can be during an appointment, the more beneficial it will be to our employees and the customers in the long run.
3) Work orders will need to be approved from the customer’s phone or other electronic device. No customer will be allowed to touch the employee’s tablet.
4) If paying by credit card, the customer will need to contact the office after the appointment as technician’s will not touch any customer credit card. Credit card fees will be waived in light of the situation.
These are just a handful of steps we are taking to respond to the COVID-19 situation. We want our customers and employees to always feel safe, and we hope these steps will help ensure that safety is in place.
Even with these procedures in place, we still want to highly emphasize that our customer service skills WILL NOT be cut short. We will still provide the best quality work and we will not let social distancing play into our ability to provide great customer service!!
Please continue to stay safe and healthy!!
Happy Monday everybody!
We are extremely excited to announce that Hellgate Plumbing & Heating will be attending the annual Missoula Home & Garden Show on March 28th and March 29th! We are hoping this will continue to grow our client base and our company as a whole. We will be giving away special prizes, yummy snacks, and showcasing our top quality heating equipment that we have installed in our customers’ homes. We would love to have our existing customers show support by coming to the event, but we also want everyone to recommend us to their friends and family!! Stay posted with further details on this event!
Hellgate Plumbing strongly believes in extending the life of any furnace. We want to ensure each furnace unit is taken care of properly to ensure a longer life and better efficiency ratings.
One of the easiest ways to help extend your furnace life is by installing a Honeywell F100 or Honeywell F300 media air cleaner!
The Honeywell F100 media air cleaner is designed to catch up to 96% of airborne particles, including microscopic particles like dust and smoke, and larger contaminates like mold spores and pet dander. Not only are you distributing cleaner air in your home, but you are also preventing air particles from slowing down the furnace airflow, which helps maintain high efficiency levels. With a 4 inch thick filter, it will last up to 4x longer than a standard 1 inch filter. They are extremely easy to replace and has very low maintenance!
The Honeywell F300 media air cleaner is an electric filter designed to do everything the Honeywell F100 does, but it goes a step further by catching up to 99% of airborne particles. The electric component to this filter creates a charge, allowing the particles to stick to the filter like a magnet. With a three-stage filtration process, it will be almost impossible for any particle to get through your furnace. With a 4 inch thick filter, it will last up to 30x longer than a standard 1 inch filter!! That alone is an insane difference! They have very low maintenance, and instead of replacing a filter, you just need to wash them periodically (there are specific rules with washing these correctly. Please refer to a manual or call a professional).
Call Hellgate Plumbing today to receive a quote on a new Honeywell F100 or Honeywell F300 air cleaner!
Recently, Hellgate Plumbing & Heating completed the rough-in plumbing stage for a residential property. Besides plumbing, we also installed a Navien NCB 240E high efficiency boiler and tankless water heater combination unit, along with laying down pex tubing for the radiant heat! Seeing the exposed pex looks super cool!
Call us today to get a quote on a Navien Combination boiler or Radiant Heat!
Hellgate Plumbing wants to share one of our new construction plumbing projects we recently finished! This is a gorgeous home, and we are glad Hellgate Plumbing can be attached with this house!
If you are a contractor wanting a plumbing bid, please call or email Hellgate Plumbing and we would be happy to provide you with a bid!