Hellgate Plumbing wants to update everyone regarding the recent COVID-19 situation, and we hope we will be providing some clarity during such an unknown time.
First, we want to make sure all of our customers and employees are staying safe during this difficult time! Safety and health are a number one priority in our eyes, and we want to encourage everyone to stay home as much as possible!
Yes, we are still open for business! However, we are taking extra precautionary measures to make sure safety and health are maintained. We are trying to focus on emergency situations only, and are delaying any non-emergency services until April 30th. The timelines will be updated based on what our government decides on a weekly basis. We do understand these appointments can be different for each customer, and we will do our best to accommodate those differences and needs!
In the event we do access a customer’s home, we have laid out some safety measures that will take place:
1) Hand-shakes will not be allowed.
2) Technician will wear gloves and shoe booties at all times.
2) At least 6 feet of distance between the employee and customer. The more isolated we can be during an appointment, the more beneficial it will be to our employees and the customers in the long run.
3) Work orders will need to be approved from the customer’s phone or other electronic device. No customer will be allowed to touch the employee’s tablet.
4) If paying by credit card, the customer will need to contact the office after the appointment as technician’s will not touch any customer credit card. Credit card fees will be waived in light of the situation.
These are just a handful of steps we are taking to respond to the COVID-19 situation. We want our customers and employees to always feel safe, and we hope these steps will help ensure that safety is in place.
Even with these procedures in place, we still want to highly emphasize that our customer service skills WILL NOT be cut short. We will still provide the best quality work and we will not let social distancing play into our ability to provide great customer service!!
Please continue to stay safe and healthy!!
Good day everyone!
Fall season is here, and Hellgate Plumbing wants to make sure your boiler will be ready for the winter!
Hellgate Plumbing can repair boilers and replace boilers, including but not limited to, Burnham, Lochinvar, Navien, HTP, Weil McLain, Munchkin, and many more! Call us today to get your boiler repaired, serviced, or replaced before the snow hits the ground!
Yes, unfortunately the summer season will slowly start to go away and fall season will be approaching.
This can be the busiest time of the year for all plumbers in the area. Before our schedules get too full, call Hellgate Plumbing and Heating today if you have any of the following things you would like replaced:
- Water heaters
- Tankless Water Heaters
Our company only installs the best quality product for our customers. We have several options for customers wanting something with high efficiency ratings!
Call us today to get your quote now!!
Our technicians at Hellgate Plumbing and Heating recently replaced an A.O. Smith 75 gallon atmospheric vent water heater with a Rheem Marathon 85 gallon electric water heater. These large water heaters are capable of meeting hot water needs for those larger residential homes!
Call us today for a Rheem or A.O. Smith water heater replacement quote!
Recently, Hellgate Plumbing & Heating completed the rough-in plumbing stage for a residential property. Besides plumbing, we also installed a Navien NCB 240E high efficiency boiler and tankless water heater combination unit, along with laying down pex tubing for the radiant heat! Seeing the exposed pex looks super cool!
Call us today to get a quote on a Navien Combination boiler or Radiant Heat!
Good afternoon everyone!
We recently replaced an old Trane furnace with a new York 80% efficiency furnace. Due to complications with the location and venting of the new furnace, we were not able to upgrade to a higher efficiency furnace (95%+). However, this furnace will still run like a champ and it will work perfectly for this property.
Please call Hellgate Plumbing to get a furnace quote today!
Happy Friday everyone!
We wanted to share these photos of a bathtub faucet we replaced. This is an older tub that had a faucet with three separate valves. One valve turned on the faucet, and the other two valves were for adjusting hot and cold water temperature. The valves were broken, which could make the water temperature fluctuate even when a toilet flushed! With these older set-ups, Hellgate Plumbing can still find a solution!
We replaced the old faucet and valves with a new Moen faucet head and valve cover plate. This cover plate allowed us to cover the other old valves that will no longer be used.
Call us today if you have a similar set-up and want us to install a new faucet and cover plate!
Hellgate Plumbing wants to share one of our new construction plumbing projects we recently finished! This is a gorgeous home, and we are glad Hellgate Plumbing can be attached with this house!
If you are a contractor wanting a plumbing bid, please call or email Hellgate Plumbing and we would be happy to provide you with a bid!