Tag: Plumbing missoula

Navien NFC Fire-Tube Combination Boiler

Happy Friday!

We have some exciting news to share with our valuable customers! We wanted to reveal this new product at the Missoula Home & Garden Show, but with the COVID-19 pandemic, it unfortunately cancelled the event. Therefore, we want to introduce the new Navien NFC fire-tube combination boiler and water heater unit!! These can put out 199,900 BTU’s of HEAT and HOT WATER. How amazing is this?! We’ve already installed 4 this year with more on the way!!

Call us today to learn more about these units and how they can benefit your home!

Precautions and Response to COVID-19

Good afternoon,
Hellgate Plumbing wants to update everyone regarding the recent COVID-19 situation, and we hope we will be providing some clarity during such an unknown time.

First, we want to make sure all of our customers and employees are staying safe during this difficult time! Safety and health are a number one priority in our eyes, and we want to encourage everyone to stay home as much as possible!

Yes, we are still open for business! However, we are taking extra precautionary measures to make sure safety and health are maintained. We are trying to focus on emergency situations only, and are delaying any non-emergency services until April 30th. The timelines will be updated based on what our government decides on a weekly basis. We do understand these appointments can be different for each customer, and we will do our best to accommodate those differences and needs!

In the event we do access a customer’s home, we have laid out some safety measures that will take place:

1) Hand-shakes will not be allowed.
2) Technician will wear gloves and shoe booties at all times.
2) At least 6 feet of distance between the employee and customer. The more isolated we can be during an appointment, the more beneficial it will be to our employees and the customers in the long run.
3) Work orders will need to be approved from the customer’s phone or other electronic device. No customer will be allowed to touch the employee’s tablet.
4) If paying by credit card, the customer will need to contact the office after the appointment as technician’s will not touch any customer credit card. Credit card fees will be waived in light of the situation.

These are just a handful of steps we are taking to respond to the COVID-19 situation. We want our customers and employees to always feel safe, and we hope these steps will help ensure that safety is in place.

Even with these procedures in place, we still want to highly emphasize that our customer service skills WILL NOT be cut short. We will still provide the best quality work and we will not let social distancing play into our ability to provide great customer service!!

Please continue to stay safe and healthy!!

Hellgate Plumbing & Heating Attending Annual Missoula Home & Garden Show 2020

Happy Monday everybody!

We are extremely excited to announce that Hellgate Plumbing & Heating will be attending the annual Missoula Home & Garden Show on March 28th and March 29th! We are hoping this will continue to grow our client base and our company as a whole. We will be giving away special prizes, yummy snacks, and showcasing our top quality heating equipment that we have installed in our customers’ homes. We would love to have our existing customers show support by coming to the event, but we also want everyone to recommend us to their friends and family!! Stay posted with further details on this event!

Hellgate Plumbing is a Heat Expert!

At Hellgate Plumbing, we specialize in many different ways with residential heating, from Navien Combination Boilers to York High-Efficiency Furnaces.

Make sure to call Hellgate Plumbing if you have a old furnace that needs to be replaced, or if you have an interest installing a Navien combination boiler in your home.

Hellgate Plumbing can perform all types of repair on your heating system, from replacing igniters and blower motors, to replacing boiler expansion tanks and pressure relief valves. Hellgate Plumbing can work on most furnace and boiler brands, including York, Armstrong, Guardian, Evcon, Coleman, Burnham, Lochinvar, Trane, and more!!

Hellgate Plumbing is a Water Heater Expert!

Hellgate Plumbing is ready for the fall season, which means we are ready for you to call us for all of your hot water heater needs!

The average tank hot water heater life span is around 12 years old. If you believe your water heater has reached the end of its life, call us today to replace your old water heater with a new Bradford White, Rheem, or A.O Smith water heater. As a Bradford White dealer and Rheem dealer, our technicians will know the answers to all of your questions about these units, and they will know what unit will work best for your home!

Hellgate Plumbing can also repair water heaters, from pilot lights to water heater elements and gas valves.

Call us today if you have a water heater that needs to be fixed or replaced!

Hellgate Plumbing can repair and install A.O. Smith water heaters! Hellgate Plumbing can repair and install Rheem water heaters!

York Air Conditioner

Happy Friday!

We wanted to share our most recent York air conditioning system installation! At Hellgate Plumbing, our technicians are certified York installers, which means they are the ones to trust when installing a York heating or air conditioning unit in your home. From new installations to retro-fits, Hellgate Plumbing can do it all!

Call us today to get a quote on a York air conditioning system for your home before the hot Montana summer comes!

Bathtub Faucet

Happy Friday everyone!

We wanted to share these photos of a bathtub faucet we replaced. This is an older tub that had a faucet with three separate valves. One valve turned on the faucet, and the other two valves were for adjusting hot and cold water temperature. The valves were broken, which could make the water temperature fluctuate even when a toilet flushed! With these older set-ups, Hellgate Plumbing can still find a solution!

We replaced the old faucet and valves with a new Moen faucet head and valve cover plate. This cover plate allowed us to cover the other old valves that will no longer be used.

Call us today if you have a similar set-up and want us to install a new faucet and cover plate!

New Construction Plumbing

Happy Tuesday!

Hellgate Plumbing wants to share one of our new construction plumbing projects we recently finished! This is a gorgeous home, and we are glad Hellgate Plumbing can be attached with this house!

If you are a contractor wanting a plumbing bid, please call or email Hellgate Plumbing and we would be happy to provide you with a bid!

Commercial Project: 8 Navien Tankless Water Heaters

Hello everyone!

To start off 2019 with a big bang, Hellgate Plumbing is currently undergoing a large and exciting commercial project!

This project takes place at a local condominium, where they originally had two 80 gallon Bradford White natural gas water heaters to serve hot water for 46 units. After they both broke down over the holiday season, Hellgate Plumbing stepped in to save the day!

We will be replacing the old water heaters with a Navien tankless water heater system, using 8 tankless water heaters!! Using more than one Navien unit is called a “cascade” system, and a communication cable will link all of the water heaters together. One water heater will serve as the leader of the group, and once hot water demand exceeds its limit, the next water heater will kick on, and so on.

These systems are rarely shown in Missoula, let alone Montana! We are so thrilled to have our team work on this project, and it wouldn’t have been possible without the support and approval of the condominium board and property management company. Thank you for believing in our team and letting us work on a fantastic project!

We will continue to post pictures of this project, but here are some pictures from the project currently: