Hellgate Plumbing wants to update everyone regarding the recent COVID-19 situation, and we hope we will be providing some clarity during such an unknown time.
First, we want to make sure all of our customers and employees are staying safe during this difficult time! Safety and health are a number one priority in our eyes, and we want to encourage everyone to stay home as much as possible!
Yes, we are still open for business! However, we are taking extra precautionary measures to make sure safety and health are maintained. We are trying to focus on emergency situations only, and are delaying any non-emergency services until April 30th. The timelines will be updated based on what our government decides on a weekly basis. We do understand these appointments can be different for each customer, and we will do our best to accommodate those differences and needs!
In the event we do access a customer’s home, we have laid out some safety measures that will take place:
1) Hand-shakes will not be allowed.
2) Technician will wear gloves and shoe booties at all times.
2) At least 6 feet of distance between the employee and customer. The more isolated we can be during an appointment, the more beneficial it will be to our employees and the customers in the long run.
3) Work orders will need to be approved from the customer’s phone or other electronic device. No customer will be allowed to touch the employee’s tablet.
4) If paying by credit card, the customer will need to contact the office after the appointment as technician’s will not touch any customer credit card. Credit card fees will be waived in light of the situation.
These are just a handful of steps we are taking to respond to the COVID-19 situation. We want our customers and employees to always feel safe, and we hope these steps will help ensure that safety is in place.
Even with these procedures in place, we still want to highly emphasize that our customer service skills WILL NOT be cut short. We will still provide the best quality work and we will not let social distancing play into our ability to provide great customer service!!
Please continue to stay safe and healthy!!
Happy Monday! This would be a great day to share our latest furnace installation with all the new snow on the ground!
We recently installed a York two-stage furnace with 96% efficiency level and a Honeywell F100 media air cleaner and filter system. These are our most common installations, and the Honeywell filters do a fantastic job at catching a lot of air particles.
Call us today to schedule an appointment for getting your furnace replaced!
Happy Monday everybody!
We are extremely excited to announce that Hellgate Plumbing & Heating will be attending the annual Missoula Home & Garden Show on March 28th and March 29th! We are hoping this will continue to grow our client base and our company as a whole. We will be giving away special prizes, yummy snacks, and showcasing our top quality heating equipment that we have installed in our customers’ homes. We would love to have our existing customers show support by coming to the event, but we also want everyone to recommend us to their friends and family!! Stay posted with further details on this event!
Hellgate Plumbing strongly believes in extending the life of any furnace. We want to ensure each furnace unit is taken care of properly to ensure a longer life and better efficiency ratings.
One of the easiest ways to help extend your furnace life is by installing a Honeywell F100 or Honeywell F300 media air cleaner!
The Honeywell F100 media air cleaner is designed to catch up to 96% of airborne particles, including microscopic particles like dust and smoke, and larger contaminates like mold spores and pet dander. Not only are you distributing cleaner air in your home, but you are also preventing air particles from slowing down the furnace airflow, which helps maintain high efficiency levels. With a 4 inch thick filter, it will last up to 4x longer than a standard 1 inch filter. They are extremely easy to replace and has very low maintenance!
The Honeywell F300 media air cleaner is an electric filter designed to do everything the Honeywell F100 does, but it goes a step further by catching up to 99% of airborne particles. The electric component to this filter creates a charge, allowing the particles to stick to the filter like a magnet. With a three-stage filtration process, it will be almost impossible for any particle to get through your furnace. With a 4 inch thick filter, it will last up to 30x longer than a standard 1 inch filter!! That alone is an insane difference! They have very low maintenance, and instead of replacing a filter, you just need to wash them periodically (there are specific rules with washing these correctly. Please refer to a manual or call a professional).
Call Hellgate Plumbing today to receive a quote on a new Honeywell F100 or Honeywell F300 air cleaner!
Honeywell F100 Media Air Cleaner
Honeywell F300 Electronic Media Air Cleaner
At Hellgate Plumbing, we specialize in many different ways with residential heating, from Navien Combination Boilers to York High-Efficiency Furnaces.
Make sure to call Hellgate Plumbing if you have a old furnace that needs to be replaced, or if you have an interest installing a Navien combination boiler in your home.
Hellgate Plumbing can perform all types of repair on your heating system, from replacing igniters and blower motors, to replacing boiler expansion tanks and pressure relief valves. Hellgate Plumbing can work on most furnace and boiler brands, including York, Armstrong, Guardian, Evcon, Coleman, Burnham, Lochinvar, Trane, and more!!
This week, Hellgate Plumbing replaced this old, bulky Heil 60 MBH furnace with a brand new York Affinity 60 MBH furnace! We also installed a Honeywell Electric Air Cleaner! This filter is ideal for those who have severe allergies to certain air particles.
Call us today to learn about York furnaces and Honeywell Air Cleaners!