I turned to Hellgate Plumbing & Heating after receiving a quote for a water heater and furnace from a different company that seemed unjustifiably high. Not only did Hellgate Plumbing & Heating do a free consultation (unlike the initial company), but Jason put together a reasonable quote and took the time to answer all of my questions to my satisfaction. Lindsey, at the office, was proactive and friendly in communicating leading up to the installation, and Mike and Austin were skilled and professional in their work installing the units. Overall, it was a pleasure to work with the whole team, and we've been enjoying longer-lasting hot water and more efficient heating ever since. I'm grateful for having found a plumber in town that I trust, and I would gladly work with Hellgate Plumbing & Heating again.