We have some exciting news to share with our valuable customers! We wanted to reveal this new product at the Missoula Home & Garden Show, but with the COVID-19 pandemic, it unfortunately cancelled the event. Therefore, we want to introduce the new Navien NFC fire-tube combination boiler and water heater unit!! These can put out 199,900 BTU’s of HEAT and HOT WATER. How amazing is this?! We’ve already installed 4 this year with more on the way!!
Call us today to learn more about these units and how they can benefit your home!
Hellgate Plumbing wants to update everyone regarding the recent COVID-19 situation, and we hope we will be providing some clarity during such an unknown time.
First, we want to make sure all of our customers and employees are staying safe during this difficult time! Safety and health are a number one priority in our eyes, and we want to encourage everyone to stay home as much as possible!
Yes, we are still open for business! However, we are taking extra precautionary measures to make sure safety and health are maintained. We are trying to focus on emergency situations only, and are delaying any non-emergency services until April 30th. The timelines will be updated based on what our government decides on a weekly basis. We do understand these appointments can be different for each customer, and we will do our best to accommodate those differences and needs!
In the event we do access a customer’s home, we have laid out some safety measures that will take place:
1) Hand-shakes will not be allowed.
2) Technician will wear gloves and shoe booties at all times.
2) At least 6 feet of distance between the employee and customer. The more isolated we can be during an appointment, the more beneficial it will be to our employees and the customers in the long run.
3) Work orders will need to be approved from the customer’s phone or other electronic device. No customer will be allowed to touch the employee’s tablet.
4) If paying by credit card, the customer will need to contact the office after the appointment as technician’s will not touch any customer credit card. Credit card fees will be waived in light of the situation.
These are just a handful of steps we are taking to respond to the COVID-19 situation. We want our customers and employees to always feel safe, and we hope these steps will help ensure that safety is in place.
Even with these procedures in place, we still want to highly emphasize that our customer service skills WILL NOT be cut short. We will still provide the best quality work and we will not let social distancing play into our ability to provide great customer service!!
Please continue to stay safe and healthy!!
At Hellgate Plumbing, we specialize in many different ways with residential heating, from Navien Combination Boilers to York High-Efficiency Furnaces.
Make sure to call Hellgate Plumbing if you have a old furnace that needs to be replaced, or if you have an interest installing a Navien combination boiler in your home.
Hellgate Plumbing can perform all types of repair on your heating system, from replacing igniters and blower motors, to replacing boiler expansion tanks and pressure relief valves. Hellgate Plumbing can work on most furnace and boiler brands, including York, Armstrong, Guardian, Evcon, Coleman, Burnham, Lochinvar, Trane, and more!!
Hellgate Plumbing has installed several Navien tankless water heaters and combination boiler systems over the years, but Navien doesn’t just make these products. Navien also makes a condensing boiler system!
The Navien NFB boiler has a 95% efficiency rating, and has a stainless-steel fire tube heat exchanger. This newly designed heat exchanger has been created in-house and is supposed to reduce high stress point weld failures, which tends to be a common issue found in most boiler systems. It uses the latest laser welding technology to produce a high-quality product! With EPP insulation, it can help reduce heat loss and increase overall efficiency. Several elements to this heat exchanger help prevent corrosion from occurring, which can certainly help prolong the heat exchanger’s life.
This boiler can save space while also producing low noise levels. They also come with a NaviClean magnetic boiler filter, which helps catch higher amounts of iron oxide, sludge and debris.
Have an interest in getting one of these installed in your home? Call Hellgate Plumbing today and we can provide a quote!
Good day everyone!
Fall season is here, and Hellgate Plumbing wants to make sure your boiler will be ready for the winter!
Hellgate Plumbing can repair boilers and replace boilers, including but not limited to, Burnham, Lochinvar, Navien, HTP, Weil McLain, Munchkin, and many more! Call us today to get your boiler repaired, serviced, or replaced before the snow hits the ground!
Yes, unfortunately the summer season will slowly start to go away and fall season will be approaching.
This can be the busiest time of the year for all plumbers in the area. Before our schedules get too full, call Hellgate Plumbing and Heating today if you have any of the following things you would like replaced:
- Water heaters
- Tankless Water Heaters
Our company only installs the best quality product for our customers. We have several options for customers wanting something with high efficiency ratings!
Call us today to get your quote now!!