Diamond Club

These guys are SOLID. Exceptional service. Thorough diagnostics, easy to work with. So good I signed up for their annual membership.

I swear that the nicest people in all of Missoula work at Hellgate. Austin was my plumber today and he was no exception. He was professional, kind, and empathetic. He explained everything he was doing and patiently answered all my questions. Best of all, my toilet no longer leaks 🎉

Always great service and friendly knowledgeable technicians. Good value for the money.

Our furnace stopped working, fortunately it was just a sensor. They replaces it quickly and everything is working great now.

Super experience. Was fixed in less than hour. Thanks much.

From the very first interaction with Hellgate Plumbing, Heating and cooling I was extremely impressed with the amazing customer service. I had a technician at my house within 2 hours to fix my water heater issues. Abram was the nicest most informative person. I really appreciate he gave us all of our options. I would use this company again and again if need be. I plan to tell everyone about this incredible experience! In a world where customer service is lacking, it was wonderful to be taken care of so well! THANK YOU SO MUCH!

Sinjun was excellent. 5 star service

They are responsive and professional. I have used them for years and will continue. Thanks!

Fast and excellent. Scheduling issues were quickly resolved.

Sinjun was very professional and cordial. He explained every step in detail. Our A/C was fixed right away! Thanks, Sinjun!

Jake was great. Explained everything thoroughly. Would recommend!

Technician was respectful and helpful. Job was completed without any issues.

My elderly Mom’s furnace system failed during this hot spell, meaning the fan was not functional and she was suddenly without air conditioning to her home. Thank goodness my brother was visiting and reached out to Hellgate Plumbing, Heating and Cooling who promptly came to the house, diagnosed the situation and provided a proposal for replacement of the 20+ year old furnace last week! Andrew was our point of contact at Hellgate, and he was honest, responsive to questions and was even able to have the new furnace installed and commissioned 3 days earlier than originally scheduled. They have excellent communication regarding status, when to expect their technicians and final wrap up of the project. My Mom and our family are grateful to Andrew and Hellgate Plumbing, Heating and Cooling team!

On time and did a nice job!

Jacob was on time and thorough

Thank you Austin. You did a great job!

Shout out to Austin. Appreciate you for your hard work

From the initial phone call with Lisa inquiring about services to the tech visit from Abram, I experienced nothing but professionalism and courtesy. It is evident everyone is skilled and desires to help the customer. In addition to repairing a leaky tub handle, Abram also answered my questions about another issue with patience and thoroughness in a manner I could understand. He made sure I understand in advance of the tub repair any issues that might cause complications due to the age of the plumbing involved, which I appreciated. I strongly recommend this company.